WHILES COVID-19 KEEPS US SEPARATED, OUR BCP ENSURES WE STAY CLOSE TO YOU.

THE BUSINESS CONTINUITY PLEDGE WE STAY CLOSE TO YOU WHILES COVID KEEPS US SEPARATED

At Nosmay, our core motor of using technology to help organizations lead is more than just a slogan to us. Technology and our agility allow us to be nimble in the face of changes and challenges.
At Nosmay we plan to continue to support our customers’ efforts in business continuity. By reducing the uncertainty regarding the pandemic’s effects on their businesses, we hope our customers can refocus their energies on providing care, attention, and support to the people around them.

COVID-19: Implications for Businesses in Africa

One of the primary concerns businesses face is whether their business partners can maintain uninterrupted service during a global event like the COVID-19 pandemic. As a dedicated Pan African IT professional services consultancy, Nosmay has employees spread across the globe and has always strived to ensure remote employees – whether working from home or at a customer’s office – can be productive and equal team members.At Nosmay we plan to continue to support our customers’ efforts in business continuity. By reducing the uncertainty regarding the pandemic’s effects on their businesses, we hope our customers can refocus their energies on providing care, attention, and support to the people around them.

How Technology Helps Reduce the Business Impact of COVID-19

While many businesses have responded to COVID-19 by closing their doors, we’ve followed recommendations from health authorities by equipping our employees with technologies that allow remote work from decentralized locations. For example, we use Zoom, Skype and Microsoft Teams to facilitate communication between team members, customers and suppliers.
Regardless of location, all Nosmay employees also have access to the information they need to provide customer support via cloud-based enterprise technologies. As an SAP partner, Nosmay uses SAP Business One Cloud as its business management solution, which provides clear visibility into our customer projects at a time when connectedness is essential to business continuity.
Our file-sharing platform, facilitates team collaboration and offers access to mission-critical files and documents from a web browser.
For our customers, Zendesk support software offer a recorded history of service and support. These systems allow us to be useful internally and when working with your business remotely

What Your Business Can Do in Response to COVID-19

We can advise your business on facilitating team interaction during COVID-19. Some customers are moving their teams to a virtual work-from-home environment. Others are limiting large group meetings or outside vendor meetings.
We will assist your business with whichever steps you choose during this uncertain time and continue to support you and the projects we have in progress through remote technology. Our SAP ERP Cloud has been enhanced to allow you to bring your existing licenses if you are already an SAP user. We will host it for you. If you have not setup a business management application in the cloud Nosmay can still work with you to virtualize your working environment.
We thank our customers for their loyalty and ongoing engagement. Please call on our team – consultants and Business Relations executives – to support your efforts as you work through your response and individual business scenarios caused by the COVID-19 pandemic.
Contact helpdesk@nosmay.com
Regardless of location, all Nosmay employees also have access to the information they need to provide customer support via cloud-based enterprise technologies. As an SAP partner, Nosmay uses SAP Business One Cloud as its business management solution, which provides clear visibility into our customer projects at a time when connectivity is essential to business continuity.
Our file-sharing platform, facilitates team collaboration and offers access to mission-critical files and documents from a web browser.
For our customers, Zendesk support software offer a recorded history of service and support. These systems allow us to be useful internally and when working with your business remotely

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