Live Virtual Branch

Enable your customers to perform all interactions online with human-assisted service

"What really turned me over was the ability to understand how everything works without any prior knowledge."
Brian G

About The product

It doesn’t matter if you are a small, medium or a large company, coming from financial sector, insurance, tourism, public segment,  trade, car industry, pharmacy or any other industry – the interaction between your company and customers should play one of the most important roles in your organization.

With the LIVE all-in-one Customer Experience Management platform with integrated the Omni-Channel Contact Center you will benefit from operational efficiency, omni-channel interaction, improved customer experience (CX), satisfaction and loyalty, improved debt collection rate, boosted acquisition/up-selling/cross-selling.


Communication channels

Supporting more than 10 different communication channels, from the traditional to digital ones

Contact management

Complaint management, Request management, Information management or any type of contact management.

Direct sales management

From lead generation to product sale, inbound or outbound, providing product information, consultations, acquisition or retention.

Campaign management

Planning and execution of marketing campaigns through supported communication channels.

Collection management

Planning and execution of debt collection strategy.

Other Solutions you might be interested in.

Looking for other products to meet your needs? How about…