SAP Business One
Nes-Commerce
Pico Insurance
Splynx ISP
E-Commerce CRM
A next-generation CRM designed for e-commerce businesses to track orders at every stage— from picking and packing to shipping and delivery. Gain full visibility into your operations and enhance customer satisfaction.
What is Our E-Commerce CRM?
Our E-Commerce CRM is built for business owners who need full control over their orders. Unlike traditional e-commerce platforms, it tracks every phase—picking, packing, shipping, and delivery—ensuring nothing gets missed. It’s also a game-changer for B2C customers who want real-time order updates.
Optimize Your Order Management
Our CRM provides in-depth order tracking beyond standard e-commerce solutions. Now, you can monitor every step from warehouse to doorstep.
- Track picking, packing, and shipping stages
- Real-time order status updates for customers
- Reduce lost or delayed orders with complete visibility
- Better customer satisfaction with accurate ETAs
Frequently Asked Questions
Features of Our E-Commerce CRM
A powerful e-commerce solution that streamlines order management, customer interactions, financial tracking, and sales analytics.
Order & Inventory Management
Track orders in real time and manage inventory seamlessly.
Automated Order Processing
Receive, confirm, and track orders with automated workflows for efficiency.
Inventory Synchronization
Keep stock levels updated across all sales channels to prevent overselling.
Shipping & Logistics
Integrate with shipping providers for real-time tracking and automated delivery updates.
Returns & Refunds
Manage returns and process refunds with a structured return management system.
Payment & Finance Management
Secure transactions and automated financial reporting.
Multiple Payment Gateways
Accept payments via credit card, PayPal, mobile money, and bank transfers.
Automated Invoicing
Generate invoices, send payment reminders, and track outstanding balances.
Tax Compliance
Calculate taxes automatically based on location and apply VAT/GST as needed.
Financial Reports
Monitor revenue, expenses, and profit margins with real-time analytics.
Cash Reconciliation
Track received payments and manage reconciliations with deposit slip records.
Payment Tracking
Monitor all received payments and ensure accurate records for financial transparency.
Bank Deposits
Record banked cash using deposit slips, ensuring proper reconciliation of funds.
Automated Reconciliation
Match received payments with recorded deposits to maintain financial accuracy.
Audit Reports
Generate reconciliation reports to track cash movements and verify financial records.
Technical Information
Hardware Requirements
Ensure optimal performance with recommended CPU, RAM, and storage capacity for smooth order processing and inventory management.
Deployment Options
Cloud: Secure and scalable cloud-based deployment, ensuring high availability and remote access.
On-Premise: Install on your local infrastructure for complete control over data and security policies.
Hybrid: A flexible option combining cloud efficiency with on-premise security for data-sensitive businesses.
Compliance & Security
Our platform ensures secure transactions with encryption, role-based access, and compliance with industry standards, safeguarding customer and business data.