SAP Business One
Nes-Commerce
Pico Insurance
Splynx ISP
Splynx ISP CRM
A powerful ISP billing and network management solution designed to automate processes and enhance customer management.
What is Splynx ISP CRM?
Splynx is an ISP management system that provides automated billing, customer management, network monitoring, and financial reporting tools for Internet Service Providers.
Automate & Optimize Your ISP Business
Splynx provides a comprehensive CRM tailored for ISPs, allowing businesses to automate billing, manage subscriptions, and gain insights through real-time analytics.
- Automated billing & invoicing
- Integrated ticketing & customer support
- Network monitoring & bandwidth control
- API & third-party integrations
Frequently Asked Questions
Features of Splynx ISP Management
Manage your ISP business efficiently with Splynx' powerful automation, billing, and network management tools.
Billing & Finance Management
Automate invoicing, payments, and financial tracking with Splynx’ advanced billing system.
Automated Invoicing
Generate and send invoices automatically based on customer subscriptions and usage.
Multiple Payment Methods
Support payments via bank transfer, credit card, PayPal, and mobile money integrations.
Tax & Financial Reports
Track revenue, taxes, and expenses with built-in reporting and compliance tools.
Debt Management
Monitor overdue invoices and automate service restrictions for non-paying customers.
Customer & CRM Management
Track leads, manage subscriptions, and enhance customer interactions.
Lead Management
Capture, nurture, and convert potential customers with built-in CRM tools.
Service Subscriptions
Easily manage customer internet plans, upgrades, and service changes.
Customer Portal
Enable customers to view invoices, make payments, and monitor usage through a self-service portal.
Support Ticketing System
Manage customer support efficiently with an integrated ticketing and communication system.
Network Management & Monitoring
Gain full control over your ISP network with real-time monitoring and automation.
Bandwidth Control
Manage internet speed, quotas, and shaping rules for different customer plans.
Real-Time Network Monitoring
Track network health, uptime, and device performance with Splynx monitoring tools.
IP & Radius Management
Control user authentication, IP address assignments, and secure access policies.
Automatic Service Suspension
Enforce fair usage policies and automatically suspend services for overdue payments.
Reporting & Analytics
Generate insightful reports to optimize business performance.
Financial Reports
Analyze revenue, expenses, and profit margins with detailed financial insights.
Customer Insights
Monitor customer behavior, churn rates, and service usage trends.
Network Performance
Generate reports on bandwidth usage, service uptime, and device performance.
Custom Dashboards
Visualize key business metrics with customizable dashboards and reports.
Technical Information
Hardware Requirements
Optimize performance with the recommended hardware setup for Splynx, including CPU, RAM, and storage capacity.
Deployment Options
Cloud: Scalable and secure cloud-based deployment for seamless ISP management, reducing IT overhead.
On-Premise: Install on local infrastructure for full control over data and internal security policies.
Hybrid: Combine cloud flexibility with on-premise security for the best of both worlds.
Compliance & Security
Splynx ensures data protection through encryption, role-based access, and GDPR compliance, with regular updates to mitigate security risks.
Additional Information
Scalability & Performance
Designed for ISPs of all sizes, Splynx scales as your customer base grows. Handle thousands of concurrent connections with optimized load balancing.
API & Third-Party Integrations
Connect Splynx with your existing billing, accounting, and CRM tools using REST API. Integrate with payment gateways, network monitoring, and support ticketing systems.
Automation & Billing
Automate customer billing, invoicing, and payments with Splynx. Supports prepaid and postpaid models, reducing revenue leakage.
User Management & Access Control
Role-based access control ensures secure data management. Define permissions for admins, technicians, and customer support teams.
Customer Self-Service Portal
Empower customers with an intuitive self-service portal for managing accounts, viewing invoices, and requesting support.
Network Monitoring & Troubleshooting
Monitor network performance in real time, detect outages, and automate ticket generation for faster troubleshooting.